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Microsoft Dragon Copilot from Microsoft

One AI assistant for clinical documentation, information, and workflow

Microsoft Dragon Copilot unifies Dragon Medical One dictation, DAX Copilot ambient documentation, and new Copilot capabilities into a single assistant that works before, during, and after every patient encounter. Clinicians save 7+ minutes per encounter and finish notes before they leave.

minutes saved per encounter
7+
less time on documentation
50%
reduction in burnout and fatigue
70%
incremental revenue potential per clinician per year
$50-500K

Microsoft Dragon Copilot overview. Click to play; video does not autoplay.

The problem

Documentation drag is a leadership problem

After-hours charting drives burnout, turnover, and lost visits. The tools meant to help are fragmented across dictation, scribes, lookups, and coding.

Evenings lost to the chart

Clinicians finish notes at home while patients watch the back of a keyboard during visits. Burnout follows, and so do resignation letters and recruitment costs.

Fragmented point solutions

Dictation in one tool, ambient scribing in another, reference lookups in a browser tab, coding somewhere else. Every switch costs time and attention.

Revenue left on the table

Documentation drag limits appointment capacity and coding completeness. Organizations using Dragon Copilot report 13-26 additional appointment slots per clinician monthly.

How it works

Three pillars, one assistant

Dragon Copilot supports the clinician before, during, and after the encounter.

  1. 01

    Streamline documentation

    Capture multi-speaker, multilingual conversations live or dictate in real time with 99%+ accuracy. Specialty-specific notes generate in seconds and transfer to 200+ EHRs by voice command.

  2. 02

    Surface information

    Information Assist answers clinical questions from CDC, FDA, MedlinePlus, and MSD Manuals with citations. Note Assist recalls encounter details from the transcript or draft note.

  3. 03

    Automate your routine

    Coding recommendations, orders, referral letters, and after-visit summaries generate from the conversation, with AI-guided coaching that improves results over time.

Capabilities

What Dragon Copilot delivers

The capabilities of Dragon Medical One and DAX Copilot, extended with Copilot intelligence.

  • 99%+ accurate dictation

    Dragon Medical One real-time speech recognition with custom vocabularies and voice commands.

  • Ambient documentation

    Multi-speaker conversations become specialty-specific draft notes in seconds after the encounter.

  • Information Assist

    Evidence-based answers from CDC, FDA, MedlinePlus, and MSD Manuals, with inline citations.

  • Note Assist

    Ask questions about the encounter and recall details from the transcript or draft note instantly.

  • Multilingual capture

    Conduct encounters in Spanish with English documentation output and accurate speaker attribution.

  • Orders and coding

    AI-powered order capture, precise coding recommendations, and referral letters from the conversation.

  • After-visit summaries

    Patient-friendly summaries generated automatically, improving follow-through after the visit.

  • AI-guided coaching

    Inline suggestions improve note completeness and recording quality with every encounter.

  • Anywhere access

    Phone, tablet, desktop, and web with automatic sync. Start on mobile, finish at the workstation.

  • Every care setting

    Ambulatory, primary care, urgent care, emergency medicine, telehealth, and inpatient admit and consult notes.

  • 200+ EHR integrations

    Voice transfer commands and direct integration, with MEDITECH and athenahealth partnerships.

  • Azure-grade security

    HITRUST-CSF certified on Microsoft Azure, trained exclusively on clinical data, with MFA and biometric sign-in.

Real-world results

Measured by the systems that run it

Outcomes below come directly from the product whitepapers, with named organizations.

Northwestern Medicine

112% ROI and easier conversations

Academic health system, deployed across physician practices.

Northwestern Medicine measured five additional appointments per provider per month and a 112% return on investment, alongside a 3.4% increase in level-of-service charges.

return on investment
112%
added appointments per provider per month
5
of clinicians report easier patient conversations
88%
less likely to leave medicine
80%

University of Michigan Health-West

More visits, more wRVUs, less burnout

Community health system, high-utilizer cohort measured.

High utilizers logged 12 additional patient visits and 20 more work RVUs per month, with additional visits covering program costs at an 80% ROI. Burnout reduction was equivalent to moving from full-time to part-time work.

additional visits per month
12
more wRVUs per month
20
return on investment
80%

WellSpan Health

Patients notice the difference

Integrated health system across Pennsylvania.

94% of physicians reported improved patient-physician interactions, 75% of patients were extremely satisfied versus prior visits, and clinicians logged nine additional patients per month among high utilizers.

improved patient-physician interactions
94%
of patients extremely satisfied
75%
additional patients per month
9

Mercy and Fisher-Titus

Nursing time back at the bedside

Nursing deployment at Mercy; community medical center at Fisher-Titus.

Mercy nurses saved roughly 2 hours of charting per 12-hour shift. Fisher-Titus clinicians saved 1-2 hours daily and the organization avoided over $500,000 in physician recruitment and retention costs.

charting saved per 12-hour nursing shift
~2 hrs
saved in recruitment and retention
$500K+

In their words

"Clinicians are able to talk naturally with patients, and the system is able to draft a structured note instantly. That saves a lot of time and mental energy."
Snehal Gandhi, MD VP and Chief Medical Information Officer, Cooper University Health Care
"Microsoft has invested heavily in security. It gives me peace of mind that Dragon Copilot is part of the Microsoft suite."
Novlet Mattis SVP and Chief Digital and Information Officer, Orlando Health
"Our nurses have experienced significant improvements in their time at the bedside with the patient. One nurse shared that Dragon Copilot has saved her approximately 2 hours of charting in a 12-hour shift."
Stephanie Whitaker, MSN, RN Chief Nursing Officer, Mercy
"Northwestern Medicine is committed to providing a superior work environment that promotes wellbeing. Implementing Microsoft Dragon Copilot allows our physicians to spend more quality time with our patients, focusing on their needs rather than on paperwork and data entry."
Dr. Gaurava Agarwal Chief Wellness Officer, Northwestern Medicine
"MDC has salvaged at least 2 positions, if not more, that were ready to quit because the loads were just too much."
Dr. Glenn Trippe CMIO, Fisher-Titus Medical Center

Swipe for more

Integrations and security

Works with what you already run

Built on the Dragon Medical platform trusted by 600,000+ clinicians and 90% of U.S. hospitals, with 200+ EHR integrations and partnerships with MEDITECH and athenahealth.

  • 200+ EHR integrations
  • MEDITECH partnership
  • athenahealth partnership
  • Voice transfer commands
  • Dragon Medical platform
  • Microsoft Azure
  • HITRUST-CSF
  • Microsoft Cloud for Healthcare
  • MFA + biometrics
  • Mobile, desktop, web

Product questions

Microsoft Dragon Copilot FAQ

How is Dragon Copilot different from DAX Copilot or Dragon Medical One?

Dragon Copilot is the unified evolution of both. It combines Dragon Medical One real-time dictation and DAX Copilot ambient documentation, then adds Information Assist with citations, Note Assist encounter Q&A, multilingual capture, orders and coding support, coaching, and anywhere access in one product.

Which care settings does it support?

Office visits, telehealth, urgent care, emergency medicine, and inpatient care with admit and consult notes, across all ambulatory specialties and primary care.

Is our data used to train the AI?

Dragon Copilot runs on HITRUST-CSF certified Microsoft Azure infrastructure. Its AI is trained on clinical-only data, drawing on 15M+ clinical encounters and 1B+ minutes of medical dictation annually, with no public web data contamination.

What results have other health systems measured?

Northwestern Medicine measured a 112% ROI and 5 additional appointments per provider per month. University of Michigan Health-West logged 12 additional visits and 20 more wRVUs monthly for high utilizers. Mercy nurses saved about 2 hours of charting per 12-hour shift.

How does documentation get into our EHR?

Through direct integration with 200+ EHR systems and voice transfer commands such as "transfer all" or "transfer HPI". Clinicians can also edit in Dragon Copilot and finalize in the EHR, with support for Smart phrases, Dot phrases, and templates.

What support comes with a rollout?

A dedicated implementation team, a named Customer Success Manager, engagement and adoption specialists, 24/7 chat, email, and phone support, a daily virtual training room, and in-app coaching and training content.

Have a question we did not answer? Call 833-706-5706 or email a specialist.

Next step

Schedule your Microsoft Dragon Copilot consultation

30 minutes with a specialist, focused on your environment. No obligation.

What you'll get in the consultation

  • Workflow fit review: where Dragon Copilot creates immediate lift in your documentation flow
  • Integration planning across your EHR, devices, and deployment requirements
  • Rollout strategy with adoption milestones, training, and measurable outcomes

833-706-5706

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